CHAC Mobility Counseling Assessment: Final Report
Published October 28, 2002
Author Mary K. Cunningham, Susan J. Popkin, Erin B. Godfrey, Beata A.Bednarz
Source Urban Institute
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This Relocation and Mobility Counseling Assessment has two components: an assessment of the counseling and relocation services provided to Chicago Housing Authority (CHA) relocatees; and an assessment of services provided to participants in CHAC's mobility counseling program. CHAC, Inc., is the private corporation that administers the Housing Choice Voucher Program in Chicago.

The overall purpose of the study is to provide rapid feedback to CHAC as it implements its mobility program and grapples with the challenges of serving a rapidly changing population. Further, the study is meant to provide a systematic examination of CHAC's mobility program and how it influences neighborhood outcomes. To assess the effectiveness of the program, we tracked voucher holders who were interested in moving over a period of 12 months, beginning when they first received their "moving papers" in April-June 2000.

The objectives of the study were to understand the barriers voucher holders face in looking for housing in Chicago; examine services offered to participants in CHAC's mobility program; and identify short-term outcomes for participants in the program.

 


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